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Frequent Asked Questions – Rove Expo 2020

Find out here some information on the most common questions related to your stay at Rove Expo 2020.

How do I book the hotel?

Rovers will be able to book reservations on www.rovehotels.com

How do I collect my tickets?

Rovers will be asked to collect their tickets upon arrival to the Hotel Ticket Validation Kiosks at the Mobility Arrival Plaza and the Dubai Metro Arrival Plaza prior to going through the screening areas.

Where do I park?

Rovers are advised to enter via the Mobility parking and follow signs to the hotel parking.

How do I get to the hotel?

Rovers may use the Expo Rider, their own vehicle, a taxi, Careem, Uber or Dubai Metro Route 2020 to access the Expo 2020 site and the hotel.

Where is the hotel located?

The hotel is located in the heart of the Expo 2020 site, adjacent to Al Wasl Plaza.

Can I access the hotel anytime, even when Expo 2020 is closed?

The hotel is accessible 24h through the Mobility Arrival Plaza. When  Expo 2020 is closed, only hotel Rovers may access the hotel.

Can I store my luggage before check in or after check out?

Yes, luggage storage is available to hotel Rovers.

What facilities does the hotel have?

The hotel features a rooftop pool along with a kids pool, a gymnasium, a co-working and Bar area, an All Day Dining Restaurant, a grab and go as well as three meeting rooms.

Does the hotel serve alcohol?

Yes, the hotel serves alcohol in selected outlets.

Can I access the hotel even if I am not a guest?

During Expo 2020 opening hours, the ground floor facilities will be open to all visitors. Guest room floors and roof top will be limited to hotel Rovers only.

Will someone assist me with my luggage?

If entering through the Dubai Metro Arrival Plaza, it will be a short walk to the hotel. While there will be staff guiding you to the hotel, there is no luggage assistance offered. Rovers entering through the Mobility Arrival Plaza will be picked up by a buggy from the Mobility Welcome Plaza and dropped to the hotel main entrance.

Which entrance can I take to reach the hotel?

Rovers are advised to only utilize the Dubai Metro Arrival Plaza and Mobility Arrival Plaza to access the hotel. The Dubai Metro Arrival Plaza will only be open during metro operating hours.The Mobility Arrival Plaza remains open 24h.

Does the hotel feature interconnecting rooms for families?

Yes, the hotel features several interconnecting rooms across different categories.

As a hotel guest, can I access the site during off hours?

No, Rovers are advised to remain within the hotel facilities unless they are leaving the site to go into the city  in which case Rovers can report to the reception to arrange for an escort to the Mobility Welcome Plaza to exit.. 

Will there be any noise during the night?

The Expo 2020 site is operational 24 hours and will utilize off hours to prepare for the next day, which may result in some noise.