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Frequent Asked Questions – Rove Expo 2020

Find out here some information on the most common questions related to your stay at Rove Expo 2020.

How do I book the hotel?

Rovers will be able to book reservations on www.rovehotels.com or www.expo2020.ae

How do I collect my tickets?

Rovers will be asked to collect their tickets upon arrival to the Hotel Ticket Validation Kiosks at the Mobility and Metro Entrances prior to going through the screening areas.

Where do I park?

Rovers are advised to use the mobility parking and follow signs to the hotel parking.

How do I get to the hotel?

Rovers may use the expo rider, their own vehicle, a taxi, Careem or Uber or the metro to access the site and then the hotel.

Where is the hotel located?

The hotel is located in the heart of the Expo site adjacent to the Al Wasl Dome.

Can I access the hotel anytime even during off hours of the event?

The hotel is accessible 24h through the mobility entrance. During off hours of the Expo, only hotel Rovers may access the hotel.

Can I store my luggage before check in or after check out?

Yes, luggage storage is available to hotel Rovers.

What facilities does the hotel have?

The hotel features a rooftop pool along with a kids pool, a gymnasium, a co-working and Bar area, an All Day Dining Restaurant, a grab and go as well as three meeting rooms.

Does the hotel serve alcohol?

Yes, the hotel serves alcohol in selected outlets.

Can I access the hotel even if I am not a guest?

During event on hours, the ground floor facilities will be open to all visitors. Guest room floors and roof top will be limited to hotel Rovers only.

Will someone assist me with my luggage?

If utilizing the Metro entrance, it will be a short self-walk to the hotel. While there will be staff guiding you to the hotel, there is no luggage assistance offered. Rovers that use the Mobility entrance will be picked up by a buggy from the welcome plaza and dropped to the hotel main entrance.

Which entrance can I take to reach the hotel?

Rovers are advised to only utilize the Metro and Mobility Entrances to access the hotel. The Metro entrance will only be open during metro operating hours while the Mobility entrance remains open 24h.

Does the hotel feature interconnecting rooms for families?

Yes, the hotel features several interconnecting rooms across different categories.

As a hotel guest, can I access the site during off hours?

No, Rovers are advised to remain within the hotel facilities unless they are leaving the site to go into the city.

Will there be any noise during the night?

The expo site is operational 24 hours and will utilize off hours to get ready for the next day which may result in some noise.