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HOST [F&B ASSISTANT]

Job Number
0000
Schedule
FULL TIME
Location
Dubai
Job posting
28 Aug 2018

SCOPE OF THE ROLE
Host as a pivotal member of the Management. Ensures guest satisfaction is met through the F&B experience by providing efficient and courteous service of food and beverage within the section assigned. Handles all transactions related to billing accurately and efficiently, enhancing the hotels reputation for excellence.

KEY ACCOUNTABILITIES

  • Maintains accurate and complete knowledge of all products (F&B), services, facilities, equipment, procedures and policies, standards, promotional activities, business requirements, etc.
  • Proactively updates the direct superior on status of assignment and tasks
  • Assists the Restaurant Manager to implement impeccable quality experience throughout the restaurant
  • Ensures accurate recording of all guest orders and transactions through the POS
  • Maintains accurate cash floats at all times whilst ensuring efficient billing
  • Attends pre-service briefings for daily updates
  • Ensures all stations are stocked and tidy at all times
  • Prepares and presents the bill promptly to guest
  • Informs on a daily basis to the Restaurant Manager all relevant information in operational and personal matters, including information which may not require the Restaurant Manager’s action
  • Treats all ambassadors with respect and integrity

QUALIFICATIONS

  • Hospitality Management qualifications – Diploma from University, Hotel School, Hospitality Training Providers, Trade Certificates from Hotel Schools
  • Additional Industry Accreditation from Professional Training Courses attended/participated

SKILLS

  • Fluency in English
  • Fluency in a third language will be an asset
  • Proficiency in Microsoft Office Software
  • Customer service orientation and able to personalize and interact with guests in a polite and courteous manner
  • Enthusiastic and pleasant personality
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