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Frequently Asked Questions

Are pets allowed in the Rove City Centre Hotel Dubai?

No, sorry! Don’t pack your pooch, as they’re not allowed in Rove City Centre Hotel Dubai.

Does Rove City Centre Hotel allow smoking in the hotel?

Rove hotels follow a healthy non-smoking policy with designated outdoor smoking areas that a Rovester will be happy to direct you to should you need.

Does Rove City Centre Hotel have a business centre?

Every Rove hotel has an open space furnished with iMac computers for Rovers to use at no cost. You’ll also find a variety of co-working spaces fitted with universal 220V power sockets and plenty of USB outlets with high-speed WiFi for optimum connectivity.

Does Rove City Centre Hotel offer laundry service?

We’ve got fully equipped self-service Laundromats where you can wash, dry and iron for a small fee instead. However, dry cleaning and other express laundry services are available from Rove City Centre hotel at request. Ask our Rovesters at the front desk for more info.

Does Rove City Centre Hotel provide airport transfer to/from the airport?

Yes! We have a complimentary shuttle bus between Dubai International Airport and Rove City Centre on hourly basis.
You can find the schedule here.
Reach out to our Happiness Centre via hello@rovehotels.com or WhatsApp for more information.

How far is Dubai Airport from the hotel?

Hotels near Dubai airport don’t get much closer than this. Rove City Centre Hotel Dubai is located just 10 minutes away from Dubai International Airport (DXB). #Norush

We also have a complimentary shuttle between the hotel and Dubai International Airport running on an hourly basis.
You can find here the schedule for more information.

If I arrive early, could I still use Rove City Centre Hotel’s facilities before check-in?

100%! We’d love you to start enjoying the hotel facilities as soon as you arrive, even if that’s before you get your room! Feel free to head to the gym, pool or sit down and have a play with any of the games around our public spaces; try your hand at foosball, video games or table tennis and use our changing facilities to freshen up at your convenience.

Is your pool heated?

We do one better than that, we keep our pool at a climate comfy temperature to suit the season.

What are your check-in/check-out times at Rove City Centre Hotel?

To ensure your room is Rover-ready, check-in time is from 4 pm. We offer a laid-back check-out of 2 pm giving you enough time for one last dip in the pool or a last-minute shop from our hotel near Deira City Center.

What are your gym timings at Rove City Centre Hotel?

We know that for many people keeping fit is a lifestyle and not a choice, so we keep our gym open 24hrs a day, 7 days a week.

What are your swimming pool timings?

You can take a dip in the Rove City Centre pool between 8 am and 8 pm every day.

Are your rooms wheelchair accessible?

We have several rooms tailored for people with determination in the hotel, featuring a height-accessible bed, sink and toilet and roll-in shower. Our hotel entrance, elevator and common areas are also fully wheelchair accessible.

Does Rove City Centre Hotel have a kitchenette?

Our rooms don’t come equipped with a kitchenette. However, they do have a mini-fridge for stocking your own snacks and drinks that are available to buy from the hotel convenience store.

Does Rove City Centre Hotel have an extra bed in the room?

All Rover Rooms come equipped with a sofa bed for extra wiggle room – great for accompanying kids.

Does Rove City Centre Hotel have interconnecting rooms for families?

Yes! We do our best to keep your dearest the nearest and have made sure that 30% of all our rooms are interconnecting. Just let our Rovesters know at check-in and they’ll do their best to make it happen (subject to availability).

Does Rove City Centre Hotel have international TV channels?

Yes, we do! You can flick through our channels for a limited selection of English, Arabic, Russian, Italian, French and Spanish speaking channels. We’ve even thrown in some options for the kids’.

Do you have an ATM on-site?

Not at this Rove, but you won’t have to walk far to find one.

Does Rove City Centre Hotel offer a luggage room?

All Rove hotels have an easy-access self-service locker room to store your luggage pre & post-checkout.

Does Rove City Centre Hotel offer parking at the hotel?

Yes, drive-in and self-park whilst spaces last.

Do you offer vegan/vegetarian options in the restaurant?

At Rove we feel that variety is the spice of life! So we’ve made sure to offer some tasty Vegan and Vegetarian dishes at The Daily.

Does Rove City Centre Hotel serve alcohol?

Yes, the hotel restaurant offers a menu that includes a selection of international beers, wines and spirits, as well as cocktails and mocktails for the fun of it.

Does Rove City Centre Hotel serve breakfast? What’s included?

Our breakfast buffet runs from 6.30 am to 11.30 am, 7 days a week. It includes a buffet of fruits, pastries, cereals and cheeses, as well as freshly cooked dishes from the kitchen and all-you-can-drink coffee.

Is there a supermarket close to the hotel?

Handily situated in our hotel lobby, you’ll find a convenience store stocked with all the essentials and a few extra bits including tasty snacks and freshly brewed Starbucks coffee up for grabs.

Is Rove City Centre Hotel eco-friendly?

Yes! And we’re so glad you asked as it’s very important to us. All Rove Hotels are proudly Green Key certified, a prestigious ‘green’ label (awarded to only 2,900 hotels worldwide) recognising our environmental responsibility and sustainable operation within the tourism industry.

Learn more about our hotel sustainability efforts here.

What kind of electrical socket type will I need?

We don’t discriminate and neither do our sockets – we use the 220V universal kind throughout the hotel, so no need to pack your adaptor. We’ve also got plenty of USB ports across our Rover Rooms and public areas to keep your hand-held devices charged and ready to use.

Does the hotel have accessible facilities for people of determination?

All Rove Hotels are committed to creating an inclusive environment that welcomes guests with disabilities. We understand that traveling can present unique challenges for those with mobility, visual, or hearing impairments, which is why we have made it a priority to provide accessible rooms and facilities that cater to their needs.

Our hotels feature accessible rooms with::

  1. Accessible doors to bedrooms
  2. Accessible-height beds
  3. Accessible-height sinks
  4. Accessible-height toilets
  5. Handheld shower heads
  6. Roll-in showers
  7. Step-free access into the bedrooms
  8. Step-free access into bathrooms
  9. Accessible outlets in bathrooms
  10. Accessible outlets in bedrooms
  11. Accessible -height security door latches
  12. Fixed grab bars in bathrooms
  13. Seat in showers
  14. Visual and Audible emergency system bedrooms

Additionally, our public areas also feature:

  1. Dedicated parking spaces and obstruction-free from parking to hotel
  2. Accessible route through common areas
  3. Elevators with wide doorways
  4. Wide hallways
  5. Public bathrooms for people with reduced mobility
  6. Visual and Audible emergency system in public areas