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Frequently Asked Questions

Are pets allowed in the Rove Downtown Hotel Dubai

No, sorry! Don’t pack your pooch, as pets are not allowed at the Rove Downtown Hotel.

Do you allow smoking in the Downtown hotel?

Rove Hotels follow a healthy non-smoking policy with designated outdoor smoking areas that a Rovester will be happy to direct you to, should you need.

Does Rove Downtown Hotel have a business centre?

Every Rove Hotel has an open space furnished with iMac computers for Rovers to use at no cost. You’ll also find a variety of co-working spaces fitted with universal 220V power sockets and plenty of USB outlets with high-speed WiFi for optimum connectivity.

Does Rove Downtown Hotel provide airport transfer to/from the airport?

Yes! We can transport you between the airport and Rove Downtown Dubai on time for an additional charge. Reach out to our Happiness Centre via or WhatsApp for more information.

If I arrive early, could I still use your facilities of Rove Downtown Hotel before check-in?

100%! We’d love you to start enjoying Rove Downtown Dubai’s hotel facilities as soon as you arrive, even if that’s before you get your room! Feel free to head to the gym or pool, or sit down and have a play with any of the games around our public spaces; try your hand at foosball, video games or table tennis, and use our changing facilities to freshen up at your convenience.

Is your pool heated?

We do one better than that, we keep our pool at a climate comfy temperature to suit the season.

What are check-in/out times at Rove Downtown Hotel?

To ensure your room is Rover-ready, the check-in time at Rove Downtown Dubai is from 4 pm. We offer a laid-back check-out of 2 pm giving you enough time for one last dip in the pool or a last-minute shop.

What are swimming pool timings at Rove Downtown Hotel?

You can take a dip in our saltwater outdoor pool between 8 am and 10 pm every day.

Are Rove Downtown Hotel rooms wheelchair-accessible?

We have several rooms tailored for people with determination in the hotel, featuring a height-accessible bed, sink and toilet, and roll-in shower. Our Downtown hotel entrance, elevator, and common areas are also fully wheelchair accessible.

Does Rove Downtown Hotel have a kitchenette?

Our rooms don’t come equipped with a kitchenette. However, they do have a mini-fridge for stocking your own snacks and drinks that are available to buy from the hotel convenience store.

Does Rove Downtown Hotel provide an extra bed in the room?

All of Rove Downtown hotel’s Rover Rooms come equipped with a sofa bed for extra wiggle room – great for accompanying kids.

Does Rove Downtown Hotel have interconnecting rooms for families?

Yes! At Rove Downtown Dubai we try our best to keep your dearest the nearest and have made sure that 30% of all our rooms are interconnecting. Just let our Rovesters know at check-in and they’ll do their best to make it happen (subject to availability).

Does Rove Downtown Hotel have international TV channels?

Yes, we do! You can flick through our channels for a limited selection of English, Arabic, Russian, Italian, French and Spanish speaking channels. We’ve even thrown in some options for the kids.

Do Rove Downtown Hotel offer a luggage room?

All of our hotels have an easy-access self-service locker room to store your luggage pre & post-checkout.

Does Rove Downtown Hotel offer laundry service?

We’ve got a fully-equipped self-service laundromat where you can wash, dry, and iron for a small fee instead. However, dry cleaning and other express laundry services are available at request. Ask our Rovesters at the front desk for more info.


What are gym timings at Rove Downtown Hotel?

We know that for many people keeping fit is a lifestyle and not a choice, so we keep our gym at the Rove Downtown Dubai hotel open 24hrs a day, 7 days a week.

What kind of electrical socket type will I need?

We don’t discriminate and neither do our sockets – we use the 220V universal kind throughout the hotel, so no need to pack your adaptor. We’ve also got plenty of USB ports across our Rover Rooms and public areas to keep your hand-held devices charged and ready to use.

Is Rove Downtown Hotel hotel eco-friendly?

Yes! And we’re so glad you asked as it’s very important to us. All Rove Hotels are proudly Green Key certified, a prestigious ‘green’ label (awarded to only 2,900 hotels worldwide) recognising our environmental responsibility and sustainable operation within the tourism industry.

Learn more about our hotel sustainability efforts here.

Do you offer parking at the Rove Downtown Hotel Dubai?

Yes, drive-in and self-park whilst spaces last at our hotel in Downtown Dubai.

Do you have an ATM on-site?

Not at this Rove, but you won’t have to walk far from there to find one.

Is there a supermarket close to the hotel?

Handily situated in our hotel lobby, you’ll find a convenience store stocked with all the essentials and a few extra bits including tasty snacks and freshly brewed Starbucks coffee up for grabs.

How far is Dubai Mall from the hotel?

We are very close! The Rove Downtown Dubai hotel is less than 10 minutes walking distance from The Dubai Mall.

Does Rove Downtown Hotel serve breakfast? What’s included and how much does it cost?

Our breakfast buffet runs from 6.30am to 10.30am, 7 days a week. It includes a buffet of fruits, pastries, cereals, and cheeses, as well as freshly cooked dishes from the kitchen and all-you-can-drink coffee.

Does Rove Downtown Hotel serve alcohol?

Yes, Friday’s, the Rove hotel in Downtown Dubai’s restaurant offers a menu that includes a selection of international beers, wines, and spirits, as well as cocktails and mocktails for the fun of it.

Does the hotel have accessible facilities for people of determination?

All Rove Hotels are committed to creating an inclusive environment that welcomes guests with disabilities. We understand that traveling can present unique challenges for those with mobility, visual, or hearing impairments, which is why we have made it a priority to provide accessible rooms and facilities that cater to their needs.

Our hotels feature accessible rooms with::

  1. Accessible doors to bedrooms
  2. Accessible-height beds
  3. Accessible-height sinks
  4. Accessible-height toilets
  5. Handheld shower heads
  6. Roll-in showers
  7. Step-free access into the bedrooms
  8. Step-free access into bathrooms
  9. Accessible outlets in bathrooms
  10. Accessible outlets in bedrooms
  11. Accessible -height security door latches
  12. Fixed grab bars in bathrooms
  13. Seat in showers
  14. Visual and Audible emergency system bedrooms

Additionally, our public areas also feature:

  1. Dedicated parking spaces and obstruction-free from parking to hotel
  2. Accessible route through common areas
  3. Elevators with wide doorways
  4. Wide hallways
  5. Public bathrooms for people with reduced mobility
  6. Visual and Audible emergency system in public areas